Contact Us

How to contact VenCERT

There are the different ways to contact VenCERT.

Email

Information Request: info@vencert.gob.veIncident Report: incidentes@vencert.gob.ve

When you were sending sensitive information, you can encrypt it using our team key available at PGP KEY.

Telephone

Incident Report: (58 212) 574-56-53 | 77-53Coordination: (58 212) 578-56-72FAX: (58 212) 572-29-21

To ensure privacy of classified information, please contact VenCERT team BEFORE sending any document.

Timezone: GMT -4:30

Hours of Operation

Generally restricted to regular business hours (8:00-17:00 GMT -4:30), Monday to Friday excluding holidays.

Snail Mail

VenCERT  Sistema Nacional de Gestión de Incidentes TelemáticosSUSCERTE - MPPCTIIAv. Andrés Bello, Sector Guaicaipuro, Torre BFC - Piso 13(1030A) Distrito Capital. Gran CaracasVenezuela

VenCERT's Site Translated

We have translated the main information in VenCERT's Site. The complete site is only in Spanish.